Transparent Pricing
Per-user monthly pricing. Scale up or down as needed. No lock-in.
ESSENTIAL
Starting at $109/user/month
Solid IT foundation for growing teams
What's Included
- Helpdesk Support (M-F, 8am-6pm ET)
- Email, Phone & Portal Access
- Endpoint Monitoring & Alerts
- Patch Management (OS & critical apps)
- Antivirus/EDR Management
- Microsoft 365 Basic Administration
- Password Resets & Account Support
- Monthly Summary Reports
- Asset Documentation
- Security Baseline Configuration
Most Popular
GROWTH
Starting at $139/user/month
Proactive IT with enhanced security
What's Included
- Everything in Essential, plus:
- Extended Hours (7am-8pm ET)
- Priority Response (< 2hr critical issues)
- Advanced Security Monitoring
- Vulnerability Scanning (quarterly)
- Security Awareness Training
- Cloud Backup Management
- Microsoft 365 Advanced Administration
- Network Monitoring & Alerts
- Quarterly Business Reviews
- Dedicated Account Manager
- Onboarding/Offboarding Support
- Vendor Coordination
AUTONOMOUS
Starting at $169/user/month
AI-enhanced IT with strategic oversight
What's Included
- Everything in Growth, plus:
- SentryLinq AI Portal Access
- AI-Powered Ticket Automation
- Real-Time Security Dashboards
- 24/7 Critical Alerting
- Monthly Vulnerability Scans
- SIEM Integration & Monitoring
- Dedicated Slack/Teams Channel
- Monthly Strategy Sessions
- Vendor Management Support
- Compliance Documentation
- Executive Reporting Package
- Technology Roadmap Input
Need a custom plan? Contact us →
Fractional IT Leadership
Starting at $2,000-$3,500/month
Executive IT guidance without the executive salary
Schedule Consultation →An Entire IT Department — For Less Than Two Hires
In-House IT Team
IT Director$150k
IT Coordinator$65k
Benefits & Overhead$40k
Tools & Licenses$33k
Total: ~$288,000/year
Network Citadel
Fractional + Operations$95k
Total: ~$80,000-$110,000/year
Savings: $150,000-$200,000+
IT That Scales With You — Not Your Payroll
In-HouseNetwork Citadel